Surface Docking Station Network Not Working

Posted By admin On 01.02.19
Surface Docking Station Network Not Working 5,6/10 9499 votes
Ethernet

I'd been having an issue connecting to my microsoft surface pro 4 via TeamViewer after it goes to the lock screen and sits idle for a while. On TeamViewer, it appears its online and ready to connect to but when I try to connect, it ends up failing. I discovered it works fine if I'm logged in. Marathi natak comedy list. I tried so many things, looked at online forums, and could never get it to work. I finally took another look at it and found the solution so I thought I would share. I use the surface dock with an external monitor and use Ethernet via the dock for my network connection. In a prior effort to find a solution I changed a setting to make sure windows would not power down the network interface port.

Port

Coincidently there was a windows update that same day, and unknown to me, the setting went back to default so I assumed I had not found the solution. I recently tried to get it working using Wi-Fi and didn't have an issue so I revisited the power settings for the Surface Ethernet Adapter and that’s when I noticed it reverted to default settings. By default, it will turn off the Ethernet adapter after 5 minutes when idle at the lock screen. Here are the settings that need to be changed.

Wireless Network Not Working

The Surface Pro 3 doesn’t dock as easily to the Surface Pro Docking Station as the Surface Pro 2 did to its own dock, though, because of the way the new Type Cover connects to the tablet. We've been using these in a corporate environment with Surface Pro 3 tablet, they DO NOT support dual monitors strictly off the dock. The ONLY way we got it 'working' was using one Mini displayport to HDMI cable, then the on-board Mini displayport to DVI to the second monitor. I use the surface dock with an external monitor and use Ethernet via the dock for my. To make sure windows would not power down the network interface port.

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Update 7/26/16: In the year since the release of Windows 10, it has been installed on over 350 million PCs worldwide and most feedback has been quite positive. Most of the challenges covered in the “Potential Issues” section of this post are no longer relevant thanks to the diligent work of DisplayLink and Microsoft updating their respective software to improve performance and stability over the past year. The installation scenarios covered in this post will cease to become relevant with upcoming Windows 10 “Anniversary Update” (aka “Redstone”) release on August 2, 2016. The Anniversary Update brings with it big changes to how DisplayLink USB graphics functionality interacts with the Operating System, adding native support for our USB graphics devices and making the installation process even smoother while improving performance.

Summary: Windows 10 requires the latest we recommend to be re-installed *after* OS upgrade is complete. As we near the July 29th release of Windows 10, we’re getting frequent questions from customers who are excited about this new operating system and inquiring as to how things will behave when using their Plugable USB graphics device(s) with Microsoft’s new flagship OS. The purpose of this post is to provide some “best practices” guidance regarding Windows 10 and installation of Plugable’s docking stations and USB graphics adapters. Most of the Plugable support crew are seasoned IT/support veterans, and as such we’re a cautious bunch when it comes to immediately migrating to a new operating system. ( for our take on installing Windows 10 as soon as it’s available. The nutshell version is that as with any major OS upgrade, we suggest waiting a bit before installing on any mission-critical systems while initial issues are discovered are worked through.) That being said, we realize, with all the excitement surrounding the upcoming release many users are going to want to dive right in.

With that, here are our recommendations for how to approach different installation scenarios as well as some additional information about Windows 10: Additional Information Scenario 1: Upgrading to Windows 10 from an existing Windows 7/8 system This is likely to be the most common scenario for the majority of users. Please note that all previous DisplayLink drivers are not compatible with Windows 10. As such, we suggest the following steps for an upgrade installation of Windows 10: • Disconnect your Plugable docking station or graphics adapter(s).

They will remain disconnected until prompted to plug the device back in. • Go to “Programs” and uninstall both the “DisplayLink Core Software” and “DisplayLink Graphics”. • Start the Windows 10 installation. • Grab a cup of coffee or a cold beverage, this will take an hour or so. • After Windows 10 has finished installing, run Windows Update.

(Start button > Settings > Update). This is critical, as your system may be missing various drivers after installation. • After running Windows Update and rebooting, run Windows Update again. Repeat this process until there are no new updates found. (Note: Your docking station or USB graphics adapter should still be disconnected!) • During installation of the DisplayLink drivers, you will be prompted to connect your USB graphics device/docking station.